Refund policy

Return & Refund Policy – Attikar

  • 30-day returns

    • You have 30 days from receiving your order to request a return.
    • To be eligible, items must be unworn, unused, with all tags attached, in original packaging, and include your proof of purchase.

  • How to start a return

    • Email us at: team@attikar.com
    • We’ll review your request and, if approved, send you a prepaid return label and simple return instructions.
    • Do not send items back without our approval and a return label.

  • Damages or issues

    • Please inspect your order on arrival. If an item is defective, damaged, or incorrect, contact us right away so we can fix it.

  • Non-returnable items (examples)

    • Perishables (food, flowers, plants)
    • Custom/personalized items
    • Personal care products
    • Hazardous materials or flammable liquids/gases
    • Sale items and gift cards are not eligible for return

  • Exchanges

    • For the item you want, return the original item (per policy) and place a new order for the replacement.

  • EU customers – 14-day cooling-off

    • If shipping to the EU, you may cancel/return within 14 days for any reason, in unused condition with tags and original packaging, with proof of purchase.

  • Refunds

    • We’ll notify you once your return is inspected.
    • If approved, refunds are issued to your original payment method within 10 business days. Processing times may vary by bank or card issuer.
    • If more than 15 business days pass since approval, please contact us at team@attikar.com.

  • Contact us

    • Attikar
    • Email: team@attikar.com
    • Phone (GMT hours): +1 737 383 1436
    • Hours: Mon–Fri 09:00–17:00, Sat 11:00–16:00
    • We respond within 24 hours.

  • Addresses

    • Returns processing: Attikar, Highland Commerce Pty Ltd
    • Office: 5 Fairway, Kew East, VIC 3102, Australia
    • Returns warehouse: 160 Red Tail Hawk Ln, Cedar Creek, TX 78612, United States